Mobile Resource Manager uses Quick Reports® as the report designer. If you use Crystal Reports®, you could create and run reports within Crystal but you would have to use the ODBC data source to access the Mobile Resource Manager data.
A Report shows information pertaining to the name of the report. A few reports include “Invoice Printout”, “Tech Timesheet”, and “Work Order Printout”. Some reports are accessible through the Print button located on the top of their respectable forms. Other reports can be accessed through sub-menus or through the Tools button on their form.
The icon represents a Report.
Even though the Report icon doesn’t show a parameter (the red question mark), they still can include parameters. Parameters are usually revealed in the name of the report, such as Tech Timesheet by Date Range, and will appear once you click on the report.
STANDARD REPORTS Mobile Resource Manager package comes with a group of standard reports:
Configuration Items
Invoice Printout
Invoice Report
Import Specifications
Proposal Printout
Service Contracts
Service History Locations
Site Visit Printout
Tech Timesheet
Work Order Printout (Original)
Work Order Printout (Site Visit)
Report templates are accessed through different methods. If you cannot generate a report that you know exists in Mobile Resource Manager, please contact Support.
If you would like changes to an existing report or would like to have a report created for you, MRM Support can assist you. If you are requesting a custom report, please provide MRM Support with a detailed description and a mock up of your request. It would also be helpful to include a list of the field names and the forms that they’re located on when submitting such a request. This list will help the programmers locate the correct information quickly and will cut down on billable time.
However, if your company has personnel that has adequate training with Report Writing and SQL, please feel free to create your own custom reports. We offer Report Writer training classes for our clients that are periodically posted on our NEWS page; contact your salesman for more information. If you wish, you can also always contact Support.