The Dispatch Board resembles a calendar that lists site visits by technician/resource. The Dispatch Board will resemble this:
The Dispatch Board will have the technicians/resources listed on the left-hand side of the board. The days are listed across the top. Service Calls/Jobs will be listed in the boxes next to their assigned technician.
The top of the dispatch grid board has the following toolbar:
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Date – The first day that is listed on the Dispatch Board |
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Left and Right arrows – Use them to scroll to the previous or following day |
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Refresh – The green arrows will refresh the boards information |
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Service Call Map – Shows calls and site visits on a map |
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Printer – Prints what is on the screen |
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Board Options – Customize the Dispatch Board’s appearance |
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Daily Board – Shows Visits on a daily basis |
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Multi-day Board – Shows Visits on a Multi Day basis |
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Summary Board – Shows Summary of Visits, such as hours |
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Hide Call List – Hides the Call list located at the bottom of the Dispatch Board |
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Excl Competed – Excludes Site Visits that have a Completed Status (only shown when on the Daily Dispatch Board) |