Some reports can only be accessed thru opening forms; Invoices have to be generated. As previously mentioned, some reports are included in the base package.
These reports include:
Configuration Items
Invoice Printout
Invoice Report
Service Contracts
Service History Locations
Tech Timesheet
Work Order Printout
If you want to print a Service Call (also known as a Work Order):
1. Open the Service Call
2. Click the Print button
3. MRM will generate a Service Call report so that you can print out.
TIP: If you attempt to generate a report and receive “ERROR: Could not find Report Template”, it means that the Report Template hasn’t been installed. Please contact our support team to install the template. See the FAQ section on ERROR: Could not find Report Template.