View types are data grids, reports, dispatch boards, and maps that are launched from folders in the Cabinet. Each view will have an icon in front of it to indicate what type it is.
 | This icon represents a Data Grid |
 | This icon represents a Data Grid with one or more parameters. A parameter (also known as a prompt) is a question that is asked in order to retrieve more precise data for the view. Such prompts could be for you to: |
| – Enter a Date Range | |
| – Enter the Customer Name | |
| – Enter the Call ID number | |
| – Enter the Technician’s Name | |
 | This icon represents a Report |
 | This icon represents a Dispatch Board |
 | This icon represents a Map |