Dispatch Board Overview

The Dispatch Board resembles a calendar that lists site visits by technician/resource. The Dispatch Board will resemble this:

Dispatch Board - 7 days Techs

The Dispatch Board will have the technicians/resources listed on the left-hand side of the board. The days are listed across the top. Service Calls/Jobs will be listed in the boxes next to their assigned technician.

The top of the dispatch grid board has the following toolbar:

Dispatch Board toolbar
Date bar  Date - The first day that is listed on the Dispatch Board
left and right arrows  Left and Right arrows - Use them to scroll to the previous or following day
Refresh icon  Refresh - The green arrows will refresh the boards information
Service Call Map icon  Service Call Map - Shows calls and site visits on a map
Printer icon  Printer - Prints what is on the screen
Board Options icon  Board Options - Customize the Dispatch Board's appearance
Daily Board icon  Daily Board - Shows Visits on a daily basis
Multiday Board icon  Multi-day Board - Shows Visits on a Multi Day basis
Summary Board icon  Summary Board - Shows Summary of Visits, such as hours
Hide Call List icon  Hide Call List - Hides the Call list located at the bottom of the Dispatch Board
Excl Completed checkbox  Excl Competed - Excludes Site Visits that have a Completed Status
(only shown when on the Daily Dispatch Board)