Unfortunately, “Service Calls [Name Search]” is not a default grid. Mobile Resource Manager Support can create a grid to prompt you to enter the Location or Customer Name and it will pull back all Service Calls associated to that name. However, there is a work around but it takes a few more steps to do:
| 1. | Click on the Locations [Name Search] grid |
| 2. | Type in the name or part of the name of the location you want to search for |
| 3. | Double click on the specific location |
| 4. | Click on the Detail tab. There will be a list of Recent Service Calls or you can click on the Service Call [All] tab to view all Service Calls that were at the Location |