I’m receiving an error message when exporting invoices from MRM into QuickBooks that says “Cannot merge list elements”.

 
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I’m receiving an error message when exporting invoices from MRM into QuickBooks that says “Cannot merge list elements”.

**ERROR**: Updating QB Customer (ABC Company) (“There was an error when modifying a Customers list, element “7600000-1116250114″. QuickBooks error message: Cannot merge list elements.” /)

This can occur if there has been a change in the customer’s name in QB that hasn’t changed in MRM or that MRM  isn’t picking up. MRM Support must go into MRM Database Utilities and remove the QBID number in order for the customer to transfer back into QB to the right customer. To avoid this in the future, only change customer and location names in MRM, then export them into QB.

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